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Beware of these social engineering tactics

As the spectacle and competitive atmosphere of the Rio Olympic Games have drawn the world’s attention, hackers who use social engineering are inching closer to our private information. Although our systems may be prepared for the likes of malware and worms, social engineering is a different beast of its own.

Best practices for SMB Facebook pages

Considering the most recent stats of Facebook’s daily usage -- an astounding 1 billion daily mobile users, to be exact -- it’s time to take another look at your company’s page. Even if you’re actively managing your page, changes and updates are so frequent at the social media colossus that there’s likely a feature or opportunity you’ve missed.

Two new tools for defeating ransomware

A simple Google search of “ransomware” returns just over 9 million results. So, too, does a search for “Three Mile Island,” the location of the late-70’s Pennsylvania nuclear meltdown. And while we don’t mean to equate the near catastrophe of the latter to having your company’s data hijacked by computer hackers, ransomware can in many cases end in disaster for your business.

Outlook gets new CRM add-on

Have you ever wondered how sales teams spend their time each week? According to Salesforce, on any given weekday an average sales representative spends more than 70 percent of their time managing emails. Since they are spending more than half of their working lives in their inbox, wouldn’t it be ideal if their customer relationship management software can be integrated into it? A newly released add-on called Lightning for Outlook may just be the answer.